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Experience

For 15 years, I have supported nonprofits around the world, including establishing a library, modernizing digital infrastructures, improving operational efficiency and service delivery, managing events, supporting membership networks, cultivating brand identity, and developing and implementing marketing strategies.

To learn more about each experience, click the + next to the organization name.

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  • July 2022 - January 2026

Marketing and Communications Manager

Remote position with headquarters in Portland, Oregon

  • Streamlined marketing workflows and editorial calendars for six business lines, cutting campaign production time by 50% and standalone requests by 75%.
  • Implemented cross-platform lead generation strategies to acquire 20,000+ new leads between 2024 and 2025.
  • Scaled social engagement via impact storytelling, growing Linkedin followers by 42% with a 47% increase in the engagement rate, while overall followers increased by 20% and the engagement rate by 24%.
  • Managed the Pardot email lifecycle, created SOPs, and implemented drip campaigns, driving a 175% CTR increase, 18% higher open rates, 12% list growth, while maintaining a 98.9% retention rate.
  • Directed web operations for three sites, cutting update time by 40% and leveraging SEO and Google Ads grant to grow organic traffic by 77% and engagement time by 84%.
  • uilt unified analytics dashboard sourcing metrics from Google Analytics, Sprout Social, Pardot, and WordPress to provide data-driven evaluations of digital engagement strategies.
  • January 2020 - July 2022

Program and Marketing Manager

Remote position with headquarters in New Rochelle, New York and Santa Rosa, California

  • Directed multi-channel content strategy (social, blog, email, podcast), translating complex conflict resolution concepts into accessible practitioner resources.
  • Produced original multimedia assets to maintain cohesive brand storytelling and visual consistency across all digital platforms.
  • Led end-to-end website redesign, managing front-end support, copywriting, and asset creation to modernize the organization’s digital footprint.
  • Managed community relations, curating exclusive member resources, editing webinar content, providing membership support, and handling payments and recordkeeping.
  • Managed community relations, curating exclusive member resources, editing webinar content, providing membership support, and handling payments and recordkeeping.
  • Directed training program lifecycles, overseeing marketing, logistics, and technical support.
  • Optimized workflows via CRM and sales tracking, improving data accuracy for stakeholder engagement and resource fulfillment.
  • Launched and led a remote internship program, recruiting and mentoring young professionals to scale digital outreach capacity.
  • February 2015 - January 2020

International Communications and Web Manager

Remote position with headquarters in Fairfax, Virginia

  • Produced cross-platform digital content and assets for publications, websites, and social media to drive cross-regional collaboration.
  • Established and implemented comprehensive brand guidelines across both organizations.
  • Directed end-to-end website redesigns and technical management, unifying brand voice across international platforms and reducing time spent on routine website updates by 60%.
  • Modernized digital infrastructure via cloud migration and established GDPR/CCPA-compliant data protocols.
  • Led international conference lifecycles, coordinating global logistics, programming, and marketing with local hosts.
  • Managed global membership logistics, data management, and programming, fostering professional growth through curated events and community engagement.
  • Directed Rising to the Top book series production, managing layout, publishing, and coordinating with 30+ global contributors.
  • Supervised and mentored distributed teams and consultants, implementing milestones and feedback loops to ensure high-quality delivery.
  • February 2014 - February 2015

Client Services Representative

Milwaukee, Wisconsin

  • Managed account relations for retail pharmaceutical clients using GENCO logistics.
  • Analyzed client trends and presented strategic recommendations during quarterly business reviews.
  • Provided cross-functional support support, delivering ad-hoc customer service and administrative assistance.
  • Coordinated warehouse and IT teams during a multi-departmental logistical to overhaul third-party data migration.
  • June 2013 - January 2014

English Language Teacher

Sousse, Tunisia

  • Instructed American English for diverse range of learners, from primary students to corporate executives.
  • Developed enrichment activities for a State Department program serving high-potential students in undreserved communities.
  • Supported program management and community morale-building in collaboration with the English Language Coordinator.
  • Mentored incoming American educators on professional and cultural adaptation within Tunisia.
  • September 2012 - May 2013

English Language Assistant

Sainte-Clotilde, Réunion Island, France

  • Supported English instruction at French secondary schools, enhancing curricula with interactive speaking and cultural exchange activities.
  • Tutored students across all levels, specializing in university entrance exam preparation.
  • Earned formal ESL teaching certification.
  • June 2011 - July 2012

Founding Coordinator, American Corner Sousse

Sousse, Tunisia

  • Established State Department-funded “American Corner” cultural center and library under a 12-month contract.
  • Launched library operations, including facility curation, infrastructure development, and membership recruitment.
  • Developed community-focused programming and spearheaded novel volunteer projects.
  • Implemented succession protocols and networking frameworks to ensure seamless transition of annual Coordinator transitions.
  • January 2011 - May 2011

Intern

Washington, D.C.

  • Tracked and reported on US policy and legislation that impacts Morocco.
  • Researched politicians, donors, and stakeholders for chief lobbyist.
  • Attended and reported on panels about food security, the Arab Spring, and other topics relevant to Morocco.
Skills